Privacy Policy
Effective: January 22, 2024
PRIVACY POLICY
Last updated: January 22, 2024
This Privacy Policy explains how Wellstone AI, LLC (“we,” “us,” or “our”) collects, stores, uses, and shares your personal information when you use our services. Whether you visit our website (https://wellstone.ai), engage with us in person, online, or through events, this notice explains your privacy rights and our practices. If you disagree with our practices, please do not use our services. For any questions or concerns, contact us at support@wellstone.ai.
SUMMARY OF KEY POINTS
Information We Collect:
Personal Information: When you register, contact us, or otherwise interact with our services, you may provide details such as your name, email address, username, and contact preferences.
Automatic Data: We also automatically collect technical details (for example, your IP address, browser type, device characteristics, and usage data) needed for security and analytics.
Payment Data: If you make purchases, payment details are collected by our secure payment processor (Stripe). Please review Stripe’s privacy practices for details.
How We Use Your Information:
To create and manage your account, deliver requested services, communicate with you, perform security and fraud checks, respond to inquiries, and send you administrative or marketing communications (as permitted by your preferences).
To improve our services through internal analytics, research, and development.
Sharing Your Information:
We may share your data with third parties only in specific situations such as during business transfers, with our affiliates or business partners, or with service providers under strict contractual agreements.
Cookies and Tracking:
We use cookies and similar technologies to gather information about your browsing and interaction with our services. Details regarding cookie use are explained in our Cookie Notice.
Data Retention & Security:
Your personal information is retained only as long as needed for the purposes described or as required by law. We implement both organizational and technical measures to protect your data, though no system is completely foolproof.
Your Rights:
Depending on your location, you may have rights to access, update, delete, or restrict the processing of your personal information. If you wish to exercise any of these rights or withdraw consent for data processing, please contact us.
Updates to This Notice:
We may update this Privacy Policy as laws and our practices change. An updated “Revised” date will appear at the top, and we may notify you of material changes.
1. WHAT INFORMATION DO WE COLLECT?
Personal Information You Provide:
When you register for our services, request information, or contact us, you may voluntarily provide personal details such as your name, email address, username, and contact preferences.
Payment Data:
If you make a purchase, we collect the necessary payment details (e.g., payment instrument numbers, security codes) through our third-party processor, Stripe. Refer to Stripe’s Privacy Notice for more information.
Information Automatically Collected:
When you visit or use our website, our systems automatically record information such as your IP address, browser type, device information, operating system, language preferences, and details about your interaction with our services (like pages viewed and actions taken).
Cookies and similar tracking tools help us gather this data, which is primarily used for security, performance, and analytical purposes.
2. HOW DO WE PROCESS YOUR INFORMATION?
We process your personal information in order to:
Facilitate Account Creation & Authentication: Enable you to register, log in, and maintain your account.
Deliver Services: Provide the services you request and ensure your account remains functional.
Communicate with You: Send you information about our products, services, updates, and respond to inquiries.
Security & Fraud Prevention: Monitor and protect against unauthorized access or malicious activities.
Marketing & Feedback: With your consent, send promotional communications and request feedback.
Administrative Purposes: Notify you of policy changes or important service updates.
All processing is conducted only when we have a valid legal basis or your express consent.
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
We may share your personal data in the following circumstances:
Business Transfers: If we undergo a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
Affiliates: We share data with our parent company, subsidiaries, or other companies under common control, provided they agree to honor this Privacy Policy.
Business Partners: With partners who help us provide or improve our services.
Service Providers: With third-party vendors who perform services on our behalf under strict contractual obligations.
Legal Obligations: When required by law or to protect against fraud and other legal risks.
4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
Yes, we use cookies, web beacons, pixels, and similar technologies to:
Collect and store information about your use of our services.
Personalize your experience and measure the effectiveness of our marketing efforts.
More details about cookie use and how you can control it are provided in our Cookie Notice.
5. HOW LONG DO WE KEEP YOUR INFORMATION?
We retain your personal information only for as long as it is necessary to fulfill the purposes for which it was collected or to comply with legal obligations (such as tax or accounting requirements).
Once your data is no longer needed, we will either delete it or anonymize it. In cases where deletion is not immediately possible (for instance, due to backup storage), your data will be securely isolated from further processing.
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
We employ appropriate technical and organizational security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Despite our best efforts, no system can guarantee complete security, and the transmission of data over the internet is at your own risk. It is advisable to use our services within a secure environment.
7. DO WE COLLECT INFORMATION FROM MINORS?
We do not knowingly collect personal data from children under the age of 18.
If it comes to our attention that we have collected data from a minor, we will promptly take steps to deactivate the account and delete the data.
8. WHAT ARE YOUR PRIVACY RIGHTS?
Depending on your jurisdiction, you may have rights such as:
Access: Request details about the personal data we have collected about you.
Correction: Update or correct any inaccuracies in your personal data.
Deletion: Request that we delete your personal information, subject to legal exceptions.
Restriction: Ask us to limit the processing of your data.
Objection: Object to our processing of your data, particularly for marketing purposes.
Withdrawal of Consent: If processing is based on your consent, you have the right to withdraw that consent at any time.
To exercise these rights, please contact us at support@wellstone.ai.
9. CONTROLS FOR DO-NOT-TRACK FEATURES
Many web browsers and mobile platforms offer a “Do-Not-Track” (DNT) feature. However, as no universal standard exists for DNT signals, we currently do not adjust our practices based solely on such signals. If this standard is established in the future, we will update our policy accordingly.
10. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
Certain U.S. states grant additional privacy rights:
For California Residents:
You may request information about the categories of personal data we shared with third parties for marketing purposes.
Additional rights include access, deletion, and opting out of marketing communications.
For Colorado, Connecticut, Utah, and Virginia Residents:
You have rights to be informed, access, correct, and delete your personal data, and in some cases to opt out of data processing (especially related to targeted advertising and profiling).
Detailed procedures for exercising these rights vary by state.
For any requests or questions regarding your state-specific rights, please contact us at support@wellstone.ai.
11. DO WE MAKE UPDATES TO THIS NOTICE?
We may revise this Privacy Policy as necessary to comply with new laws or reflect changes in our practices.
The “Revised” date at the top of this document will indicate the latest update.
Material changes may be communicated through prominent notices on our website or via direct communication.
12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have any questions or concerns regarding this Privacy Policy, you can contact us by:
Email: support@wellstone.ai
Postal Mail:
Wellstone AI, LLC.
651 N Broad St, Suite 201
Middletown, DE 19709
United States
13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the laws applicable in your country, you may have the right to request access to, update, or delete the personal information we collect.
To make such a request, please log in to your account settings or contact us via email at support@wellstone.ai.
Upon your request, we will review your data and, where appropriate, take steps to update or remove it from our active systems. (Note: Some data may be retained for legal or security purposes even after account termination.)